30-Jan-2015 NEW: openCRX v3.0 released (Javadoc / UML Model) [Demo Server]

30-Jan-2015 NEW: IzPack Installer openCRX Server

17-Aug-2014 updated openCRX v2.13.0 Admin Guide

1-Aug-2014 openCRX v2.13.0 released (Javadoc / UML Model) [Demo Server]

30-July-2014 updated openCRX v2.13.0 Customizing Guide

1-Aug-2014 IzPack Installer openCRX Server

Announcement getting ready for openCRX v2.13: lots of new features

27-July-2014 NEW: openCRX v2.13.0 GUI Guide

4-Feb-2014 openCRX Sample Project with Android client and Store Web App

30-Jan-2014 Write native Android client that connects to openCRX

Announcement openCRX GUI Customizing Workshop 16/17-May-2013

Announcement openCRX Developer Workshop 30/31-May-2013

openCRX - The Professional Enterprise Class Open Source CRM Solution

ThunderbirdLightningopenCRX Capabilities

openCRX is an open CRM solution that meets the needs of organizations requiring multifunctional, enterprise-wide coordination of sales generation, sales fulfillment, marketing and service activities to customers, partners, suppliers or intermediaries:

  • Groupware
    openCRX features lots of groupware functionality enabling users to manage e-mails, contacts and calendars (shared and/or private ones); openCRX features AirSync and can act as an ActiveSync Server, i.e. you can connect with any ActiveSync client including Apple's iPhone and Android-based PDAs. You can either use your browser or specialized third-party applications like Thunderbird, Evolution, Kontakt, MS Outlook, etc.) to connect with openCRX. Contact information is available in the VCF/vCard format, calender information is available in a variety of formats including CalDAV, ICS/iCal, and FreeBusy so that users manage their calendars with their preffered calendar client. E-mails are accessible with any IMAP-enabled E-mail client. openCRX AirSync can also act as an ActiveSync Client enabling backend synchronisation between openCRX and MS Exchange.
  • Account Management
    openCRX's account management provides a true 360° view of customers across contracts, activities, products, and status. Account management enables your employees to build tighter, more profitable relationships by understanding the status of each account.
  • Product and Price Management
    In addition to managing products, prices and price lists in multiple currencies, you can build complex products based on simple products. openCRX supports the whole range of advanced product structuring, e.g. product bundling and design of product offerings based on multiple product bundles. Extremely flexible pricing rules, which you can add/modify at run-time, allow you to implement any desired pricing algorithm.
  • Sales Pipeline
    openCRX allows your team to focus on profitable deals and close them faster by sharing consistent sales information, tracking deal progress, and recording all deal-related interactions. In combination with openCRX's activity management you can customize your own sales processes. The sales pipeline gives marketing professionals the tools to manage prospects and existing customers. You can integrate the openCRX sales pipeline at any stage with your existing ERP application to provide your sales force with relevant real-time data like warehouse information, shipping status, etc.
  • ThunderbirdLightningAdvanced Activity Management and Issue Tracking
    Coordinate workflow in large projects, track and monitor all project-related incidents and activities, group and structure your activities with activity trackers, stay in control with advanced time-tracking and real-time reports - or simply use openCRX as a very sophisticated bug trackerread more).
  • Tools and Administration
    openCRX administrators can customize the openCRX application to fit unique business demands, from adding/removing attributes or changing the screen layout to designing advanced activity processes to enhance the information flow within your organization. Advanced access control allows you to share information or restrict access based on user profile, role or team. Finally, extend openCRX with additional business modules with the openCRX wizards, reports and workflow capabilities.
  • Read more ...

What are the benefits of openCRX?

  • True Open Source
    openCRX is open source CRM software packed with enterprise-class features like role-based security, system-wide/pervasive audit-trail, true platform independence, virtually unlimited scalability, and much more - in addition to the openCRX source code you also get all the UML models and the full Javadoc (everything published with a truly open and OSI-certified BSD style license)
  • Professional CRM suite — limitless relationship management
    powerful and comprehensive best-of-breed features for sales, service, marketing, contact center, and issue management; multi-entity enabled with multi-language and multi-currency support for players in a global market (» read more or take a tour)
  • Deployment-free client — simply connect with your browser
    no need to deploy proprietary clients throughout your organization, openCRX works with any recent version of IE, Opera, Mozilla, Firefox, Safari, Chrome, etc. - try our demo
  • Easy to integrate and highly interoperable
    easy integration with your existing applications (ERP, IVR, CTI, ...) is the best protection for your previous investments; openCRX features a Java API and a REST-service making available the complete API for third-party applications; you can also integrate openCRX with XML-RPC and there is even a specialized shop interface that makes it easy to use openCRX as a backend for shops; seamless integration with MS Exchange for contacts, calendars and e-mail is done with openCRX AirSync
  • Highly scalable
    from a single-user environment on a laptop to enterprise-class globally distributed systems with tens of thousands of concurrent users - openCRX is designed to fit your needs
  • Extremely low operations and maintenance costs
    open standards, low complexity, highest quality, designed for true 24x7 availability - if you think that hosted/on-demand CRM is a cost-effective solution, think again!
  • Platform-independent and vendor-neutral
    openCRX runs on any platform with Apache Tomcat and one of the major database management systems (e.g. HSQLDB, MySQL, PostgreSQL, MS SQL, Oracle, or IBM DB2).
  • Easy to customize
    XML-based customization, straight-forward, fast, and flexible (including multi-language features)
  • Easy to extend
    write your own workflows or develop your own extensions - it's an easy task thanks to openCRX's component-based architecture and open standards like J2EE, MDA, etc.

9-Nov-2013 openCRX v2.12.0 released (Javadoc / UML Model) [Demo Server]

5-June-2013 Global Reach — new openCRX Partner Tech MGT (Belgium)

18-Apr-2013: openCRX v2.11.0 released (Javadoc / UML Model) [Demo Server]

24-Aug-2012 openCRX v2.10.0 released (Javadoc) [Demo Server]

11-April-2012 Global Reach — new openCRX Partner SMC (Italy)

21-January-2012: openCRX v2.9.1 released (Javadoc) [Demo Server]

8-January-2012: openCRX v2.9.0 released (Javadoc) [Demo Server]

14-June-2011 Global Reach — new openCRX Partner Fastbiz (France) with SaaS offering

7-May-2011: openCRX v2.8.5 released (Javadoc) [Demo Server]

28-December-2010: openCRX v2.8.0 released (Javadoc) [Demo Server]

13-October-2010: follow us on Twitter @opencrx

12-October-2010: openCRX Product Guide v2.7.0

7-September-2010: openCRX v2.7.0 released (Javadoc) [Demo Server]

10-August-2010 openCRX a nominee for the CH Open Source Awards 2010

1-May-2010: openCRX v2.6.0 released (Javadoc) [Demo Server]

27-April-2010: Guide - Products for openCRX v2.6.0 released

02-March-2010 Global Reach — new openCRX Partner OBC, LLC (Russia)

01-March-2010 Global Reach — new openCRX Partner Conversys Technologies Pvt. (India)

2-November-2009: openCRX v2.5.3 released (UML Models, Javadoc) [Demo Server]

02-November-2009: Outlook ICS and VCF Adapter for openCRX v2.5.3 released

02-November-2009 openCRX v2.5.3 released (UML Models, Javadoc) [Demo Server]

23-September-2009: Updated Guides: Admin Guide and Customizing Guide

22-September-2009: User Guide openCRX GUI - Getting Started

14-September-2009 openCRX v2.5.2 released (UML Models, Javadoc) [Demo Server]

13-September-2009 Case Study QASoft, China

13-May-2009: Developer Guide How to use the REST servlet

20-Jan-2009: Case Study Pagitsch - migrating from a commercial CRM to openCRX

15-Dec-2008 Article about openCRX v2.3 in HANDEL HEUTE (in German)

05-Dec-2008 Case Study Oelbrack AG - integration with legacy ERP System, Hylafax+, Postfix

more news...

13-September-2008 Case Study QASoft, China

01-August-2009 openCRX v2.5.1 released (UML Models, Javadoc) [Demo Server]

15-June-2009 openCRX v2.5.0 released (UML Models, Javadoc) [Demo Server]

13-May-2009: Developer Guide How to use the REST servlet

26-March-2009 openCRX v2.4.1 released (UML Models, Javadoc) [Demo Server]

24-March-2009 Global Reach — new openCRX Partner PISE Corporation (Japan)

17-March-2009: openCRX Admin Guide, Tomcat Installation Guide, Use Case Mail Merge

10-March-2009 openCRX v2.4.0 released (UML Models, Javadoc) [Demo Server]

06-March-2009 Global Reach — new openCRX Partner Jegas, LLC (USA)

06-March-2009 Global Reach — new openCRX Partner Magootech (Australia)

22-February-2009 Global Reach — new openCRX Partner TOPGATE Inc. (Japan)

20-January-2009: Case Study Pagitsch - migrating from a commercial CRM to openCRX

17-December-2008 openCRX v2.3.0 released (UML Models, Javadoc) [Demo Server]

15-December-2008 Article about openCRX v2.3 in HANDEL HEUTE (in German)

16-October-2008 openCRX v2.2.1 released (UML Models, Javadoc) [Demo Server]

14-October-2008 Romanian (ro_RO) language provided by Radu Silaghi

20-September-2008 Slovak (sk_SK) language provided by butteland

24-September-2008 openCRX Developer Workshop 24/25/26-September-2008

21-September-2008 openCRX v2.2 released (UML Models, Javadoc) [Demo Server]

30-July-2008 Slovak (sk_SK) language provided by butteland

10-July-2008 openCRX v2.1 released (UML Models, Javadoc) [Demo Server]

10-July-2008 BitRock Installers openCRX Server and openCRX SDK

09-July-2008 Interested in contributing? Translators needed for Czech and Polish

23-June-2008 Global Reach — new openCRX Partner Kentor IT (Sweden)

17-June-2008 Blog Comment about openCRX and MDA (Forschung-Direkt)

30-April-2008 openCRX Wiki

12-March-2008 openCRX Developer Workshop 12/13/14-March-2008 - sold out

7-March-2008 openCRX v2.0 Admin Guide released

6-March-2008 Outlook ICS Adapter for openCRX v2.0 released

25-February-2008 openCRX v2.0 released (UML Models, Javadoc) [Demo Server]

25-February-2008 BitRock Installers openCRX Server and openCRX SDK

19-February-2008 Article about openCRX v2.0 in Brazil's Linux Magazine (in Portuguese)

19-February-2008 Article about openCRX v2.0 in Brazil's Linux Magazine (in Portuguese)

23-January-2008 openCRX Developer Workshop 23/24/25-Jan-2008 - sold out

07-December-2007 Demo Server running openCRX v1.12.0 PREVIEW

07-December-2007 openCRX Virtual Appliance supports PostgreSQL

07-December-2007 Global Reach — new openCRX Partner Ashna Samane (Iran)

7-November-2007 openCRX Developer Workshop 7/8/9-Nov-2007 - sold out

26-October-2007 openCRX Groupware Server integrates CalDAV, ICS, FreeBusy, IMAP, LDAP, and XWiki

21-October-2007 Deployable EARs available from Sourceforge - easier and faster installation

20-October-2007 openCRX Virtual Appliance (VMware image)

26-August-2007 openCRX v1.11.0 released (UML Models, Javadoc) [Demo Server]

18-July-2007 openCRX Developer Workshop 18/19/20-July-2007

02-July-2007 Locale ja_JP (Japanese)

30-May-2007 Article about openCRX in Brazil's Linux Magazine (in Portuguese)

30-May-2007 Swisslos - the Swiss state lottery service provider - selects openCRX

29-May-2007 Locale es_CO (Spanish - Colombia) available on our Demo Server

04-May-2007 Global Reach — new openCRX Partner Intelligent Internet Solution Corp. (Taiwan)

18-April-2007 openCRX Developer Workshop 18/19/20-April-2007 - sold out

28-FEB-2007 openCRX Admin Guide published

23-FEB-2007 openCRX v1.10.0 released (UML Models, Javadoc) [Demo Server]

22-FEB-2007 Global Reach — new openCRX Partner Cyber Blue (Japan)

28-JAN-2007 openCRX/Store - a store-like custom front-end for openCRX

18-Dec-2006 The Bavarian Administration of Surveying and Mapping selects openCRX

24-January-2007 openCRX Developer Workshop 24/25/26-Jan-2007 - sold out

18-Dec-2006 The Bavarian Administration of Surveying and Mapping selects openCRX

29-November-2006 openCRX Developer Workshop 29-Nov/01-Dec-2006 - sold out

20-November-2006 openCRX downloaded more than 150,000 times from Sourceforge

25-October-2006 openCRX Developer Workshop 25/26/27-October-2006 - sold out

20-September-2006 openCRX Developer Workshop 20/21/22-September-2006 - sold out

16-AUGUST-2006 openCRX Developer Workshop 16/17/18-August-2006

07-JUNE-2006 Global Reach — new openCRX Partner OpenGate Consulting Inc. (U.S.A.)

15-MAY-2006 Global Reach — new openCRX Partner Arion Systems (India)

29-APRIL-2006 Global Reach — new openCRX Partner Andago (Spain)

24-APRIL-2006 openCRX downloaded more than 135,000 times from Sourceforge

17-APRIL-2006 openCRX is platform-neutral - does your CRM integrate with any E-Mail Client?

19-APRIL-2006 openCRX Developer Workshop 19/20/21-April-2006

02-APRIL-2006 openCRX v1.9.1 released

01-APRIL-2006 Optaros White Paper Understanding Open Source CRM

08-FEBRUARY-2006 Global Reach — new openCRX Partner InfoGlobe (Canada)

05-FEBRUARY-2006 Global Reach — new openCRX Partner Datura (Switzerland)

05-JANUARY-2006 Global Reach — new openCRX Partner Interition Ltd. (UK)

16-JANUARY-2005 openCRX Developer Workshop 16/17/18-January-2006 - fully booked

11-OCTOBER-2005 openCRX v1.8.1 released

25-SEPTEMBER-2005 openCRX downloaded more than 100,000 times from Sourceforge

07-September-2005 openCRX v1.8.1 to support Single Sign-On

25-AUGUST-2005 openCRX v1.7.1 Security Guide published

21-AUGUST-2005 Rose to RSM Migration Guide published by openMDX project

17-AUGUST-2005 openCRX v1.7.1 released

17-AUGUST-2005 Hardware Requirements and Performance Tuning

05-OCTOBER-2005 openCRX Developer Workshop 5/6/7-October-2005

16-AUGUST-2005 Global Reach — openCRX Partners updated

13-JUNE-2005 Swiss Life funding feature acceleration "RAS"

13-JUNE-2005 openCRX a nominee for the Swiss IT Award 2005

10-JUNE-2005 openCRX Developer Workshop 20/21/22-July-2005 - fully booked

Announcement openMDX Introduction in Zurich on 27-July-2005 (view Flyer)

01-JUNE-2005 openCRX v1.6.1 released

30-MAY-2005 openCRX Developer Workshop 15/16/17-June-2005 - fully booked

16-MAY-2005 openCRX v.1.6.0 Activity Management Guide published

16-MAY-2005 openCRX v1.6.0 Installation and Quick Start published

16-MAY-2005 openCRX v1.6.0 Customization Guide published

16-MAY-2005 openCRX v1.6.0 Security Guide published

15-MAY-2005 3 new languages: Czech, Dutch, and Portuguese

28-MAR-2005 openCRX Developer Workshop 11/12/13-May-2005 - fully booked

27-MAR-2005 openCRX v1.5 Handbuch (in German)

10-MAR-2005 openCRX Language Localization Guide Updated

28-FEB-2005 openCRX v1.5.0 released

15-FEB-2005 openCRX v1.4 Handbuch & Rechteverwaltung (in German)

09-FEB-2005 openCRX Website in Chinese

14-JAN-2005 openCRX v1.4.0 released (UML Models, Javadoc) [Demo Server]

15-DEC-2004 openCRX v1.3.0 released (UML Models, Javadoc) [Demo Server]

01-Dec-2004 openCRX-based OnDemand CRM offering launched

08-Nov-2004 openCRX v1.2.0 released (UML Models, Javadoc) [Demo Server]

03-Sep-2004 openCRX v1.1.1 released

08-Aug-2004 openCRX v1.0.2 released

01-Aug-2004 Launch of openCRX - openCRX v1.0.0 released